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On Tuesday, 8/3/10, from 0200-0500 EDT, QTS Remedy engineers will perform maintenance to the ticketing system to apply updates. Remedy will be available during this event. Please contact the OSC for manual incident creation during this time by emailing support@qualitytech.com or by calling 866-239-5000.
While we have taken every precaution to minimize complications during this event, there exists a certain amount of risk and the possibility of extended service disruption.
We are committed to providing the highest possible level of service; therefore, we strive to increase client satisfaction and productivity through our proactive approach to customer notification. If you have questions or concerns in advance of this event, please contact our Operations Service Center.
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